Issue with requesting articles from within Ovid databases
23 July 2024

We are currently experiencing issues with direct article requesting from within Ovid databases. When clicking on the link "item not available... request it" patrons are being incorrectly taken to a decommissioned login page. When trying to login, patrons subsequently receive an error message and are unable to submit their request. 

The issue has been reported to Ovid and we are working towards a solution. In the meantime, articles can be requested via the catalogue or the request a book or article webpage. 

Date updated: 23 July 2024. UH.

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There are no known scheduled outages at this time.

Date posted: 4 April 2024. UH.