Neutral questions are open in form and structured in content terms that invite the user to talk about specific elements—situations, gaps, uses.
Examples of Neutral Questions
|To assess the situation:
|To assess the gaps:
|To assess the uses:
|Tell me how this problem arose.
|What would you like to know about X?
|How are you planning to use this information?
|What are you trying to do in this situation?
|What seems to be missing in your understanding of X?
|If you could have exactly the help you wanted, what would it be?
|What happened that got you stopped?
|What are you trying to understand?
|What will it help you do?
Can you describe the kind of information you would like to find?
|Tell me what you’re ultimately trying to do, so I can head in the right direction.
|Can you give me a little background on your interest in this?
|Is there a specific question you are trying to answer?
|What are you hoping to find?
|How will this help you?
Example from: Cowgill Allison A. , Feldmann Louise , and Bowles A. Robin. Virtual Reference Interviewing and Neutral Questioning Technology in Libraries: Essays in Honor of Anne Grodzins Lipow Ten Foreword T 37
Steps for developing the search
Article:Jenkins M. Evaluation of methodological search filters--a review. Health Information And Libraries Journal. 2004;21(3):148-163.
EndNote is a program that helps users collect and organize references from online or other sources, create a searchable personal database of references, find full text articles, manage and annotate PDF files, cite references while writing a paper, create bibliographies formatted in a preferred style, and more.
Further information is available from the above link to the salus site.
The Health Department IT Department provides access to EndNote for staff members by completing the request form.
Library staff will assist in providing instruction in the use of EndNote.
Reference: mdanderson.libguides on EndNote - a guide for setting your preferences, creating group and exporting results in EndNote
Rayyan-a web and mobile app for systematic reviews Rayyan is a free screening tool that uses textmining for screening prioritization. Rayyan is currently the first choice when choosing screening tools as it is easy to use with good importing and organizing features. The textmining function speeds up the process, since you can order relevant articles while the abstracts are being screened.
Olofsson H, Brolund A, Hellberg C, Silverstein R, Stenstrom K, Osterberg M, et al. Can abstract screening workload be reduced using text mining? User experiences of the tool Rayyan. Res Synth Methods 2017.
Link to abstract: https://www.ncbi.nlm.nih.gov/pubmed/28374510
Sysrev is a platform for collaborative extraction of data from academic articles and abstracts, PDF documents, and other entities.
Covidence - "working in partnership with Cochrane to improve the production and use of systematic reviews for health and wellbeing".
Links checked 19/06/2019