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Submit a request or view your account

If your request is urgent please phone 08 8161 6758  Mon-Fri 8:30am – 4:00pm or email

Urgent requests can only be processed between 8:30am-4:00pm Monday to Friday (excluding public holidays).

Before submitting a request

How to submit a request (three options)

1.   Complete a blank request form (login with your SA Health Library username and click Create Request from the left-hand panel). ** Before placing a request

2.   Click on the green “Unavailable through SALUS ….request it!"  button when searching for journal articles on the library catalogue to pre-populate a request form. Tip: You may need to click on the article title to go to a more detailed record to see the green ‘request'  it button

3.   Also look out for the "request it!" button when using some of the databases (e.g. all OVID databases and PubMed)

Having difficulty submitting a request? Please contact the library team via the online chat service or email

You must be a SA Health employee AND a current library member to use this service.

Is there any charge for the Interlibrary Loan/Document Delivery Service?

Will I need a username and password to use the service?

What if I have more than one SA Health Library account, and therefore more than one username?

Can I submit a request from home?

Will articles be emailed to me?

Email the Interlibrary Loans team
Phone the Interlibrary Loans team on phone 08 8161 6758  Mon-Fri 8:30am – 4:00pm

My request is urgent!

Every effort is made to provide requested materials as quickly as possible but factors such as the following can impact on delivery:
  • Availability of articles delivered electronically from Australian, overseas or commercial suppliers
  • Potential supplying organisations being in different Australian time zones
  • Australia Post delivery times for print books, and print articles that are not able to be delivered electronically due to contractual arrangements, between publishers and the supplying organisations
  • Weekends/Public Holidays
‚ÄčTo assist us to correctly prioritise requests please phone 08 8161 6758  Mon-Fri 8:30am – 4:00pm or email if an item is required urgently.